Concept Proposal

OHS Digital at Ching Luh — Incident Management Module.

Predict. Prevent. Prove.

  • Fit-for-Use IMS for the multi-facility operation across Vietnam & Indonesia — building on the existing foundation, enhanced with predictive insight.
  • Validated at pilot facilities first, then scaled.
  • Modular by design — additional modules scoped only after dedicated assessment and stakeholder alignment.
A single module
Modular roadmap, step by step
6 months
From Discovery to validated pilot
Multi-facility
Vietnam & Indonesia — one specialist serving all
Event management
Captures all safety events — hazard, near-miss, incident…

01 · Why This Matters

Building on the IMS foundation — adding predictive insight.

Building on Ching Luh's existing IMS foundation. This module strengthens how data flows to three audiences — workers on the floor, facility GMs, and customers — each getting the right view at the right time.

For workers

From reporting to early signals

Extends the current reporting flow with predictive signals — risks surface earlier, feedback closes the loop with workers.

For facilities

Data to make decisions

Real-time visibility for Facility GMs and OHS leads, complementing the periodic reports already in place. Predictive indicators flag rising risk; investigations and CAPA tracked end-to-end in one place.

For Ching Luh

Visible to customers, in real time

Building on audit-ready results already trusted by customers and regulators — adding real-time dashboards and continuous evidence visibility for customers and other stakeholders.

02 · Module Capabilities — Fit-for-Use IMS

Six capabilities. One foundation.

Mobile-first and audit-ready by design. Every capability earns its place in this module — built to extend the existing IMS with predictive insight.

Mobile-first capture

Frontline reports incidents at the facility with photos & voice — no laptop, no delay, no spreadsheet.

Aligned classification

Classifies events into standard categories — all safety events (hazard, near-miss, incident…) — so data is comparable like-for-like across all facilities.

Predictive indicators

Incident trends are analyzed to surface leading metrics that warn of rising risk before an incident occurs. Threshold alerts are pushed automatically to the right owner.

Data security & privacy

Encrypted at rest and in transit. Personal data of workers protected by strict access controls. Built to comply with data protection laws in Vietnam and Indonesia.

Audit trail & RBAC

Every action is logged, with role-based access. Audit-ready by design — for customers, ISO 45001, and regulators.

Real-time dashboard

Operational views at facility level, regional strategy, and customer-facing audit. % action tracking — every CAPA visible from open to close. A single source of data for all.

03 · Incident Lifecycle

How an incident moves through the system.

Five steps. From report to lessons learned. Discipline at every step.

Report
Frontline mobile capture
Validate
Review accuracy & completeness
Investigate
Root cause + CAPA assigned
Analyze
Trend analysis + predictive alerts
Close & Learn
Lessons shared across facilities

04 · Deployment approach

Lean by design. Built on Ching Luh infrastructure, reviewed by IT, owned by OHS.

A focused module, not a heavy enterprise build. Lightweight web/QR capture for frontline reporting at scale; a richer interface for the OHS team. Backend and security on Ching Luh's existing infrastructure. Dev work absorbed into the Group OHS role.

Architecture by user layer

Right tool for the right user. Frontline workers → lightweight web/QR capture, no install needed. OHS team → interactive workflow & dashboard. Customer/auditor → read-only view. Backend → API + database on Ching Luh server.

Build model

AI-assisted development by the Group OHS role. No external dev team, no vendor lock-in. Same approach proven in production at AkzoNobel.

Code review by IT

All code reviewed and approved by Ching Luh IT before deployment. Security audit, data residency check, integration sign-off — IT owns the gate. No code reaches production without IT clearance.

Risk & continuity

IT owns the code repo from day one. Documentation auto-generated during build. Knowledge transfer plan baked into the build cycle — continuity does not depend on a single person.

OHS-built, IT-reviewed, IT-deployed. Lean, audit-ready — no shadow IT. Every line of code passes through IT before production.

05 · Roadmap

Six months from Discovery to validated pilot.

Plan → Do → Check → Act, aligned to ISO 45001. Discovery first — no assumptions made before field verification. Then build, pilot, validate. Roll-out only after the playbook is signed off.

Month 1 · Plan

Discovery

  • Map the current state across all facilities
  • Data quality & gap analysis
  • Interviews — GMs, facility OHS
  • Review existing system documentation
Month 2–3 · Do

Design & Build

  • Incident taxonomy & severity model
  • Severity workflow & escalation rules
  • Aligned classification pipeline
  • Mobile capture, audit trail, RBAC
Month 4–5 · Check

Pilot

  • System running at 1–2 pilot facilities
  • Predictive indicators tested
  • Iterate based on facility feedback
  • Refine dashboards with users
Month 6 · Act

Validation & Sign-off

  • Validate against success criteria
  • Go / No-Go decision for roll-out
  • Roll-out playbook documented
  • Training for the remaining facilities

06 · Success Criteria

Month 6 — what "good" looks like.

Clear, measurable, agreed from the start. Roll-out does not happen until every criterion is met.

Predictive indicators generate actionable insight at the pilot facilities — confirmed by the facility OHS team.
Facility teams operate the system without daily SME support — self-service, not dependent.
Data quality from the pilot meets the agreed thresholds for completeness, accuracy, and timeliness.
The roll-out playbook is documented and signed off — ready to scale to the remaining facilities.

07 · Demo

Working prototype available now — concept validated with a functional build.

Not a slide-deck idea. A live application demonstrating the core capabilities — frontline capture, OHS workflow, and dashboard view — already built and running.

Live application
Open the prototype on desktop, or scan the QR with your phone.
View live demo
QR · to be added
Scan to open on mobile

Note: This is a working proof-of-concept. Final stack, integrations, and security review will be confirmed during Discovery (Month 1).

08 · Proposed for Future Phases

One module today. More modules proposed for the future.

A modular approach: validate the IMS module first. The modules below are proposed for future phases — to be scoped only after the IMS module delivers evidence. No big-bang rollout, no broad commitment without proof.

1
Focus

Incident Management

Fit-for-Use IMS — incidents, severity, predictive insights, lessons learned

2
Next

Risk & Audit

JSA, HIRA, internal & external audits, CoSMA progression — to align later

3
Future

PTW & MOC

Permit-to-work, management of change, isolation control — to align later

4
Future

Training & Contractors

Competency matrix, retraining, contractor scoring — to align later

5
Future

Sustainability & ESG

ESG reporting, environmental impact, customer disclosures — to align later

This proposal focuses on the IMS module only. Modules 2–5 could share the same data foundation — taxonomy, master data, audit trail, mobile capture, role-based access — and will be scoped and aligned in subsequent phases once the IMS module is validated.